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Article: Did You Hear? We've Rolled Out A New Website!

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Did You Hear? We've Rolled Out A New Website!

What’s New?
Elevated Customer Experience

Putting the client first is our number one priority. In developing our new website, we have expanded our customer reach to help navigate you to the right representative who can assist you with all your jewelry and timepiece needs. Whether you are looking to speak to a Client Advisor about one of our luxury timepieces, or simply want to schedule an appointment, we have made this step extremely accessible. We have added over 10 different ways of guiding you to help guide you to the right representative.

Another goal in elevating the online customer experience was to increase on online presence by adding a Client Advisor chat feature. This feature will connect you to a real-life representative at Burdeen’s to help your online shopping experience.

Optimized Search Capabilities

Find what you're looking for quicker! We’ve revamped the way you can search on our website, you can now you can navigate to your favorite brands quickly. In doing so our filter options have expanded to the following: Price, Brand, Collection, Dial Color, Case Material, Case Size, Band Material, Movement, and Metal. We are confident that these search feature updates will allow you to browse quickly and efficiently. We have also installed a large Search field that carries on to every page on our website, just incase you want to search for a reference number or more generic searches.

Expanded Inventory of New and Pre-Owned Timepieces

As Burdeen's Jewelry has expanded so has our collection of new and preowned timepieces. With the addition of our Michigan Avenue Vacheron Constantin boutique we are glad to provide over 10 new Luxury watch brands to our clients. Adding to it, Burdeen's has expanded its preowned inventory to carry over 1000 preowned watches that have been verified by our staff of master watchmakers. 


Your Purchase Backed by Our Pre-Owned Warranty


When you buy a preowned watch with Burdeen's Jewelry you can shop with confidence. Watches entering Burdeen's Pre-owned collection are first verified for accuracy and function by our master watchmakers to ensure that future watch is running properly. Upon purchase, Burdeen's Jewelry also provides a one year warranty covering the movement of the timepiece to make sure that your watch continues to run properly during ownership. 

Introducing New Ways To Pay


Introducing new ways to pay to all clients including Shop Pay for orders up to $17,500.00, select installments at checkout to split your purchase into multiple payments. We also accept payments in the form of AMEX, APPLE PAY, MASTERCARD, DISCOVER, META PAY, AFFIRM, PAYPAL, VISA.


Payment options are offered by Affirm and are subject to an eligibility check and might not be available in all states. CA Residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.

Get A Quote Fast; Sell Your Timepiece


We have been buying, selling, and trading for decades! We understand as the times change, and your style may have too! With the launch of our new website, we have created two avenues for customers to Sell or Trade In their pre-loved timepieces as their interests shift from model to model.


As one of the largest dealers of watches in the country and with our own in-house service, we can give you the best offer for your pre-owned luxury timepiece. We provide the best value for your luxury watch in five easy steps. Find out more about how it works here.


Like to Negotiate? Sometimes We Do Too!


Featuring: Make An Offer


Our inventory is priced very competitively, however sometimes we accept offers. Additionally, we are offering trade-in options for new and existing clientele. If you are interested in learning more, please reference our Trade-In page.

Timepiece and Jewelry Repairs

Timepiece service and repairs are some of our specialties. We are committed to providing maintenance and inspection of your pieces on request. We recommend routine watch maintenance and inspection to prevent costly repairs. We while also making your watch looks its best.
Most jewelry repairs are performed on-site and completed within just a few days. We use advanced techniques, including modern laser welding to help restore your family treasures.


For more information about repairs reference our Repairs page.

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