Frequently Asked Questions
We purchase vintage and estate jewelry. We specialize in precious gemstones, diamonds, gold and platinum jewelry, and designer jewelry.
We accept Paypal, Visa, Mastercard, American Express, Discover, ShopPay and Apple Pay. We also accept wire transfers and cashier's checks.
For any questions or changes to your order please contact firstname.lastname@example.org
All orders are shipped with
We ship to almost any address in the world. Please note that some countries have restrictive policies regarding the importing/exporting of exotic skins and materials therefore some items maybe not be available to ship globally.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
For more infomation please reference our Shipping section on our Policies page.
Returns, and exchanges are handled on a case-by-case basis. Please contact our Client Advisor Service for further details. Certain fees may apply.
For online orders all returns upon delivery are reviewed by our master watchmakers to verify that the condition and function of the timepiece are consistent with the shipping condition. Upon watchmaker approval, refunds are processed within one (1) business day.
Orders paid via Burdeens.com will have their refunds provided via the same payment method. Orders paid via cashier's check and wire transfer will be refunded via e-check.
Burdeen's Jewelry is glad to accept watches on trade. For a review of your trade value please follow the link below:
Upon request, Burdeen's can aquire lab grown diamonds for custom pieces.
Timepiece service and repairs are some of our specialties. As an authorized dealer for Breitling, Chopard, IWC Schaffhausen, Ulysse Nardin, Omega, Panerai, A. Lange & Söhne, and Jaeger-LeCoultre, you know that our love for Swiss watches runs deep.
For more information about the watch repairs we offer please reference our Watch Repair Services page.