We purchase Pre-Owned timepieces, for more information please reference the page Sell Your Watch

We accept Paypal, Visa, Mastercard, American Express, Discover, ShopPay and Apple Pay. We also accept wire transfers and cashier's checks.

Online Purchases:
If a client is not satisfied with their purchase we will offer a Return, Refund or Exchange within 14 days provided that the Item and Buyer meets the following requirements:

1.) Burdeen's Jewelry needs to be notified within 14 days of original delivery.

2.) Item is returned undamaged and or in the same condition as it was sent.

3.) Item is the same item and has not been modified, swapped, or has had its SKU Tags nor Bracelet Links removed.

4.) Buyer contacts us through the number in our listing or through email explaining the need for a Return, Refund or Exchange.

5.) Buyer pays for shipping costs and ships Item back to Burdeen's Jewelry in a safe manner within the 14 Day Period.

In-Store Purchases:
For in-store purchases we offer a 10-day exchange for pre-owned watches and jewelry. All new watches are Final Sale.

Please note that Returns or Exchanges are not accepted on damanged or customized jewelry.

All returns upon delivery are reviewed by our master watchmakers to verify that the condition and function of the timepiece are consistent with the shipping condition. Upon watchmaker approval, refunds are processed within one (1) business day.

Burdeen's Jewelry is glad to accept watches on trade. For a review of your trade value please follow the link below:

Trade-In Your Timepiece

Upon request, Burdeen's can aquire lab grown diamonds for custom pieces.

Burdeen's Jewelry buys gold and platinum jewelry. To receive an offer on your gold or platinum jewelry, please visit one of our locations below.

Flagship Location - Buffalo Grove
Mag Mile Location - Chicago

Timepiece service and repairs are some of our specialties. As an authorized dealer for Breitling, Chopard, IWC Schaffhausen, Ulysse Nardin, Omega, Panerai, A. Lange & Söhne, and Jaeger-LeCoultre, you know that our love for Swiss watches runs deep.

For more information about the watch repairs we offer please reference our Watch Repair Services page.